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PAYMENT /
FOREIGN
ORDERS
DELIVERY TIME /
SHIPPING
INFORMATION
REFUSED SHIPMENTS /
DAMAGE
CLAIMS
CANCELLATIONS /
RETURNS
GUARANTEE / LIABILITY
How to
Order:
Please fill in the order form completely. Then you may either
submit via
the internet or print out the form & Fax it to U.S. at (352)468-2164
(This is a dedicated 24 hour Fax line) or mail it, along with either a 50%
deposit or payment in full to:
U.S. BODY SOURCE, INC.
9009 SE CR 325
HAMPTON, FL 32044
(352)468-2203
Credit card Telephone orders are accepted Mon - Fri 9am-3pm est.
Call U.S. at (352)468-2203.
A confirmation of your order will be sent via the U.S. Postal
Service. Please Check your receipt for any mistakes or correction that
may need to be made. Corrections must be made with in 14 days of placing
your order. We will ship the parts on the receipt! So read it carefully!
If you have a balance due this will show on the bottom of your receipt.....this
should be submitted prior to shipping. (Error due to customers
lack of validation of invoice/receipt are subject to our return policies.)
If we do not
receive it in time we will contact you. If the deposit was made on a
credit card the balance will automatically be charged when the order is
ready, unless we are directed to do otherwise. (Florida residents please make
sure to remit 7% sales tax.)
PAYMENT:
We gladly accept MASTERCARD / VISA & NOVUS credit cards as
well as check or money orders in U.S. FUNDS. Personal & Company checks
will require up to 15 banking days to clear and will not be accepted on
"Pick Ups" or "Walk In" orders. DO
NOT SEND CASH.
Sorry NO C.O.D's or
Wire Transfers.
FOREIGN
ORDERS: (Any order outside the U.S.)
We do not accept foreign orders.
We only sell and ship our products within the United States.
DELIVERY TIME:
The average delivery time is 4 to 8 weeks, depending on the
item and season. Foreign orders should allow and additional 2 weeks.
Occasionally certain parts will be in greater demand, so with this in mind may
we suggest that if you are in a hurry, please call us for availability BEFORE
ordering.
NOTE: Our molds must be kept in Good condition for our parts to fit
properly... be aware that when a mold is pulled for maintenance/repairs or
cleaning, it may take additional time for the mold to be returned to service.
On occasion during these routine cleaning/repairs a mold may be found to be no
longer useable and may be discontinued. If this occurs you will be
refunded in full & notified.
SHIPPING
INFORMATION:
We ship via the most economical and efficient carriers.
Most items ship Truck Freight. ALL ORDERS
SHIP FREIGHT COLLECT. (Prepayment is NOT an option). Please note
that all freight companies charge and additional fee to deliver to a residence.
To avoid these charges you may elect to provide us with a business address we
can ship your order to. If no one is at the designated shipping location
at the time of delivery - be aware the the freight company may charge an
additional fee for redelivery.
REFUSED SHIPMENTS:
Any customer refusing a shipment will be liable for the
freight charges in both directions. The exception to this is if the
shipment is damaged upon receipt. Refusals due to damage must be noted on
the freight bill & signed by both the customer and driver of the freight
company.
DAMAGED FREIGHT:
All merchandise is inspected prior to leaving U.S. It
is the carriers responsibility to deliver the merchandise in the same condition
it was pick up in. Although damage seldom occurs, should this happen, YOU
MUST be sure that the delivery ticket is marked DAMAGED. If the damage is
severe you can refuse the shipment and let the carrier contact us for
disposition. (You may want to call us and report the extent of the
damage.) However, if the product is only mildly damaged (chipped, scratched,
bumped) contact the carriers claim department - get a claims form - file for repairs.
DAMAGED
PARTS ARE NOT RETURNABLE once the shipment
has been signed for and accepted. (No exceptions!)
CANCELLATIONS:
Most orders can be canceled at any time up to the shipping
date for a full refund. Any order canceled after an item has shipped will
be subject to all freight charges incurred. Note: ALL light weight
Truck components, bedsides, door skins & special MADE TO SPEC orders are
NONRETURNABLE, NONCANCELABLE.
RETURNS:
Merchandise may be returned within 30 days from the date of
shipping & with the approval of U.S. Body Source. Please contact
us for a return authorization number - which must appear on the outside of the
box being returned. All shipments approved for return must be freight
Prepaid. (Any Shipment being returned collect will be refused.) All
return shipments must have a copy of the original invoice attached. All
parts being returned must be unused and in original condition (not
sanded/primed/drilled or painted etc...)& in the original shipping
container. Refunds will be issued the day the product is received in by
our receiving department. FREIGHT CHARGES & CRATING
FEES ARE NOT REFUNDABLE.
GUARANTEE/LIABILITY:
Our merchandise is guaranteed to be
free from all defects in materials and workmanship, for 30 days or we will
replace or refund the purchase price (excluding freight charges) at our option,
any product found to be defective, subject to our inspection and approval.
All U.S. BODY SOURCE products are hand made. With
this in mind, you must understand we try to do our absolute best in finishing the product, where as most
qualified professionals can prep and paint. However, all edges are
finished with 40 grit and the surface is gellcoated with a sandable type of
gellcoat, which is excellent for superior paint adhesion. The products
require: alignment, sanding, priming, blocking & possibly some filling of
low spots, in addition on complex parts, mold seams must be removed. In
short, the parts do not come ready to install, prepped & painted the
OEM color of your vehicle with matching pin stripes.
Knowing that the parts are hand made, bumps, nicks,
scratches, thin gellcoat, air pockets etc....though not common or intentional,
may appear on the product either immediately or as much as a year or more later.
We will not warranty our products against these types of problems. In
realizing our products are made of reinforced fiberglass, which is not as rigid
or as stable as steel, short or long term changes may occur on the finish of the
product. Although we use superior type resins, costing 50-60% more than
general purpose resins (which have significant post cure problems) the afore
mentioned problems may still occur and refinishing may be required at the
customers expense. All though fiberglass will not rust there is an
unwarranted possibility of cracking, chipping or delaminating.
All parts must be fitted immediately, within the 30
day return period. There will be no returns or exchanges 30 from the
shipping date of the product.
All products must be professionally installed by
certified installers, whom will assume all liability, responsibilities and risks
involved with the use and installation of these products.
The proper fastening devices to hold the parts secure will solely be
determined by the installer.
Caution: FLAMMABLE &
HAZARDOUS
Fiberglass may be deadly when burned. Proper safety equipment must be
worn when sanding or cutting fiberglass.
Caution:
Panels may buckle, detach, disintegrate or delaminate
and any speed.
Hinging and latching areas on parts such as hoods, doors, decks, etc... are
for show purposes only and are not guaranteed to hold any product firm to the
vehicle at any speed. USE AT YOUR OWN RISK - NO
SAFETY FEATURE IS INTENDED OR IMPLIED.
Due to the characteristics of fiberglass itself - correct fit of all U.S.
BODY SOURCE parts is only guaranteed for 30 days from the ship date. We
assume no responsibility for fit or finish after that time. (FIT
YOUR PARTS IMMEDIATELY) We also take no responsibility for products
stored or warehoused for more than 30 days. Improper or seemingly proper
storage of a fiberglass part may cause it to change shape. Fiberglass is
not as rigid as steel and may change shape on its own.
In regards to safety of fiberglass bodies, cabs, beds or any other part
produced by U.S. BODY SOURCE - USE AT YOUR OWN RISK - NO
SAFETY FEATURE IS STATED, INTENDED OR IMPLIED.
U.S. BODY SOURCE will not be held liable for personal or property damage
caused by the use or misuse of any product we sell or manufacture. The
user/installer shall determine the suitability of the product for its intended
use. The user/installer shall assume all responsibility and risk connected
here with.
Please note: All possible safety equipment is
required before using any U.S. BODY SOURCE product. Professionally built
and certified frame, roll & crash bars in addition to fire suite, full
harness, helmet, fire extinguishing system, hood pins, air bags etc....including
all safety equipment required by state & federal laws. CHECK WITH YOUR
LOCAL DOT.
USE AT YOUR OWN RISK - CAUTION - FLAMMABLE &
TOXIC WHEN BURNED.
Prices do not include freight charges - freight is
always shipped collect. Prices, Specifications (here in) not guaranteed
and availability subject to change without notification.
© Copyright 1987-date
® U.S.Body Source inc., usbody.com, carhoods.com,
gr8hoods.com, techhoods.com, e-bodyparts.com
The text and images in the afore mentioned sites may not be reproduced for commercial
purposes without
express written permission from U.S.Body Source inc. 8823 Van Fleet Road Riverview Florida 33578
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